What Information We Hold and Why
When you open an account, we collect the details you submit during registration — name, contact information, and your chosen payment method, whether that is bKash, Nagad, or Rocket. Each time a deposit or withdrawal is processed, a transaction record is created and linked to your
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account wallet. We also collect device and session data — browser type, IP address, and pages visited — to keep the lobby running correctly and to detect unusual activity on your account. If you contact support, the content of that exchange is stored against your account
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record. We do not sell your personal data to third parties. Data shared with payment processors like bKash, Nagad, and Rocket is limited to what those services need to complete your transaction. Where local law in Bangladesh or your eligible region requires us to retain records
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for a set period, we follow that requirement. You may request a copy of the data we hold on you, or ask us to correct inaccurate details, by reaching our support team through the contact paths listed on this page. Availability of certain features depends on
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your local law and eligible region.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.